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Bemis Motor Co

  1. Ogle County
  2. Ogle County Store

Reviews, get directions and information for Bemis Motor Co

"At Brian Bemis Auto Group, we offer a fast and convenient way to research and find a vehicle that is right for you. We have helped many customers from Clare, Cortland, DeKalb, Malta, Maple Park and Sycamore find the Toyota our your dreams!We know that prospective customers are extremely well educated when researching their next new or used vehicle. The Brian Bemis Auto Group has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.We also specialize in auto service for all makes and models.Our collision center serves local drivers in getting back on the road after an accident."
Address: 8827 N Conger Rd, Leaf River, IL 61047, USA
Phone: (815) 732-6134
State: Illinois
County: Ogle County
Zip Code: 61047


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Reviews
Went there with my Mom, and Nick was the representative that helped me all the way through in purchasing my first car! He has great customer service and an amazing communicator. He knows a lot about cars and will get the best deal for you! Super thankful I decided to make the drive over to this Auto Group :
I'm completely shocked! I was greeted warmly and professionally. I had the worst experience in other dealerships. I came here and left with an amazing deal and a great car!!! No haggle, no arguing, the calmest experience ever with Chris Papanicholas and staff. Thank you guys for making it possible for us to get our medical appointments!!!
My previous review was premature of my entire situation. I bought a vehicle that I loved about a month ago, worked with Alberto who is absolutely great, but proceeded to have check engine light issues. Within a week I had been to the dealership twice to get a code cleared and within 2 weeks I lost the vehicle to repairs for 4 days. Check engine light came on 2 days later for me to then lose it to repairs again for 2 more days. Repeat the situation for another day the following week. Service department was great and were fixing all issues without money out of my pocket giving me a loaner car each time but there was surely an underlying issue not getting fixed. I proceeded at this point to talk to the sales team to see about reversing the deal since I had been coming in 2-3 times each week with the used vehicle they sold me. Told me to come back when the Sales GM was there. Spent 5 hours going back and forth the next day trying to figure out a deal, to them treating the reverse deal as a trade-in refusing to give me my money back. They were too worried about making money on me again rather than making things right with me. At this point I saw the vehicle practically being a lemon and that day I was there I either had to walk away with the faulty vehicle, walk away without any car and losing $2000 or take their deal and lose $2000. After walking away with their deal getting ready to cut my losses, after talking to the bank, an attorney and the dealership, not much was able to be done so I tried one last time to get the dealership to make things right. In that conversation, their Sale General Manager Paul, made sure to tell me that not every customer is going to be made happy. Sure my situation was unique, but I still feel wronged with how things happened losing about $2000 on the situation and being told I wasn’t guaranteed to leave happy. I will not be returning to this dealership and would not recommend others to do so. Salesman was great, overall service department was great but the mentality of making a deal right is not in the General Sales Manager Paul’s eyes.
Steve was my sales consultant and I am SO lucky he helped my husband and I purchase our new Jeep! I’m in LOVE with my new ride and I feel confident about the deal as well. Steve was so patient with me! I had multiple visits with him trying to decide on the right vehicle for me. He was so incredibly knowledgeable about the different vehicles. He wasn’t pushy or frustrated with me at all. He didn’t even complain when we were looking at vehicles in the rain. He worked hard to get me a deal that was right for me and my family. He was very detailed about making sure my vehicle was immaculate when I was ready to drive home with it. He really cares about his clients and provided my husband and I with a great experience. I have bought multiple vehicles from this dealership and will continue to do so because of great talent like Steve. I will also be recommending him to my friends and family!
We worked with Steven G. to purchase our most recent vehicle. He was extremely helpful and kind and knowledgeable about the process in general. He helped us get in and out of there in just about 2 hours, exactly as promised. We were completely pleased with the experience as a whole, which is not always the case when buying a car. Thank you so much to the whole team at Brian Bemis. We will be back!
Straight and to the point. Solomon was a delight to deal with! Love my new Camry
Brian was great to work with. Zero pressure and very quickly got us a deal we were happy with. He even delivered the new car to us at home. Very smooth process from start to finish with sales man Brian at Brian Bemis.
The Customer service here is HORRIBLE!!!!!!!! If I could give them a negative rating I would. My husband and I were in there today in search of purchasing a Brand new 2022 Jeep Overland. However, while we were on the sales floor 2 employees made direct eye contact with us and did not speak. We proceed to examine the vehicle ourselves, opening the doors, sitting inside the vehicle, popping the truck, my husband even got on the floor to see if this vehicle had the suspension like our current jeep does. This vehicle is placed directly in front of the sales rep office and not once did anyone come out to say "Hello can I help you with something". We stayed there for 10 mins and no one acknowledge our presence at all. I will not be purchasing a vehicle here, instead I will proceed to drive to Naperville location to make my purchase.
I got a 2016 Focus about a month or so from this company and its been an absolute blessing for me. The car was in great shape and the deal was well within my budget. I want to especially thank my salesman, Mr. Caleb Green, who looked into getting me the best deal for my money and really finding a good fit for me. It made car buying much easier than it is. Since then they even called to check in with me and make sure I enjoyed the purchase. Overall a great experience.
This dealership has everything! Quality, honesty and integrity was what I was hoping for and what I received exceeded my expectations. They aren’t your typical wheel and deal company. They work as a team to create a smooth process from start to finish. I was referred to them by a friend to have my Jeep looked at for repair. Yes, I OWE HER BIG TIME They sat down with me after inspecting my Jeep and explained what the problems were. They gave me options. They took the time to make sure I was understanding why those were my options. I never had a dealership do that for me before. My end result was again, not what I expected. It was more. I was able to upgrade my vehicle and keep my payment the same. Joe Parks and Travis Embery explained how they were able to do that with a couple of hiccups on my credit. They worked with me until the numbers made sense. Believe you me, I have and was taken advantage of by not knowing things prior to purchasing my Jeep in the pastjust look at my review from a prior dealership. But not now. It was clear that these guys were honest and forthcoming. They gave me time to think about it, but I didn’t need to. We shook hands made the deal. I felt like a Queen. Everyone knew my name by the end and I drove of the lot in a sweet new ride that was just detailed while I was going over the paperwork. A+ class customer service from all involved: Joe, Travis, Michelle, DJ, Hope, Amy and even Larry the new guy. I would HIGHLY recommend giving them your business before anyone else. You won’t have to go anywhere to find what you are looking for. Joe will get it done for you. He is a man of his word. Thanks so much for taking care of myself and my family. We love our new “White Fang” Yep! That’s what the boys already named her.
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