Bear Mountain Electric

No call no show on the day of our appointment (Wednesday). Chad didnt show up until the following Monday to start the job. This was after multiple calls and a lot of frustration on our part. He seemed surprised at some of the tasks we asked him to complete, as if the initial surveyor didnt communicate with him what we wanted done. Chad worked for three days, but left without completing the work. He left without informing us of when he would return. No call, no show the following day (Thursday). We called several times to reach someone to find out what was going on. We were told he had other jobs to do. Again, we were very frustrated as we were left hanging with an incomplete job (no electricity and a trench that spanned the length of our driveway- we couldn't fill in until the electric had been run from the main circuit to the shop). He returned the following Monday (2 weeks from original appointment date) to finish. Lastly, the bill we received from Bear Mountain was outrageous. It felt like they took advantage of us. If you are looking for honest communication, prompt and reliable service, and fairly priced work look elsewhere for your electric needs.
9 years ago (27-11-2017)

The rates are reasonable and the service is always prompt and efficient! They send someone out within a few days at the very most and usually the same day with no extra charge. All of the technicians are very professional and good at their job. And they do free estimates for bigger projects. I would highly recommend Bear Mountain Electric for all of your electrical needs.
9 years ago (17-07-2017)

wanted to come out and just do the work without me knowing how much it was going to be. They also said the person that comes out to do the work would not be able to tell me how much it would be, that they would just invoice me for the work? When i said i wanted to know first they sent someone out the next day. He quoted me the job would take a little over 2 hours plus parts, $300-350. The next day they came back and did the work, the gentleman was only there about 50 mins and there were very 1few parts used, maybe a total of $40. When I called the next day to inquire about it only taking 50 mins and if that was going to be reflected in my bill they said they were actually charging my 100 for coming out to do the quote? They did finally credit me 90 for the quote. I know who I won't be using info the future.
9 years ago (10-08-2017)

I've had work done by Bear Mountain Electric twice. As far as I can tell, the work was done well both times. However, it seemed a bit overpriced to me both times. And more importantly, I scheduled work to be done in the morning (between 8 and 12), and the electrician didn't arrive until 12:30, and needed to stay for several hours. And they weren't particularly communicative or apologetic about the delay.
9 years ago (17-07-2017)

You guys ROCK! Thank you so much. I've never had work like this done without being present and was very pleased on how great everything works and looks. I'm VERY VERY GRATEFUL!
11 years ago (13-06-2016)