Basil Thai Kitchen

Service was nice and friendly but food took too long to make - waited 40 mins for my dish. They said it was because they are very busy at the time but it didn’t really seem packed? They did offer me a complimentary soda for the wait which was appreciated. I had ordered a Pad Thai with chicken and tiger shrimp. But unfortunately was underwhelmed as the shrimp did not taste like it was throughly cooked and mixed with noodles and sauce. I found it just okay and for almost $19 I had higher expectations.

Good service. Food was better compared to last time visited which was before the pandemic. Some menu items has changed probably. Pad thai Bangkok style was delicious. Their curry is the best though the potato not as good as before though. Maybe it was fried before or battered, which I don't like. They still have dinner for 2 for $50 without the dessert though. It was still very filling. Restaurant is clean n service was good.

Green curry was good and fried rice. Portion sizes were generous. However, had asked the restaurant to remove tofu and make the food extra spicy and both these requests were ignored. Taste wise, pretty decent but could’ve done away with the extra oil.

Lunch specials comes with Tom yum soup and a spring roll. I had red curry chicken and my friend chicken pad thai. Both were good and the server was very friendly. I think the last time I visited was over a decade ago. So glad to be back again and the food quality is consistent I believe. We did wait for a while for our food though. So if you are in a rush, better to order ahead and get take out instead.

Amazing food and incredible service. My boyfriend and I had a great meal here recently. The panang curry was absolutely delicious and filing. We also tried the coconut tea which is perfect on a cold day. The servers were very welcoming and attentive, always checking in to make sure we were enjoying our meal.

Tasty Thai food and cozy restaurant. I coincidentally ordered food from their Thornhill location just the week before and I liked it. So, when we came upon the downtown location we naturally expected the same great food. And we were not disappointed. The Pad Thai was great, green curry was outstanding, coconut rice had just the right amount of coconut milk, the eggplant dish was wonderful. The cocktails were good too!

AMAZING place! I had the Red Curry with beef and it was so warm and comforting in the cold winter. I’ve never been a fan of eggplant but I ate all of it. Definitely glad I tried something new here!

Was here a few weeks back, and the food was delicious! Perfect portion sized Khao Soi.

Made a patio reservation for 5. Double, triple checked over the phone that patio will be available. We reached there and were told that a table for 5 will block the walkway and the only option is to sit inside. Appalled by the dishonesty of the lady who took our reservation. We had to find another restaurant on a busy Saturday evening. 2022-09-19: Adding 2 stars for their willingness to make it right. Will update again if we decide to give this place another try.

I used to like this place, but now, twice I've ordered the regular pad-thai and BOTH times they incorrectly gave me the Bangkok pad-thai.... The regular pad-thai is red in color, whilst they keep giving me the brown pad-thai with sour tamarind.... I don't think the chef knows the difference between regular and bangkok versions. Please sort this out.