Barrhead Shoes Ltd

This is Kevin Daase owner of Barrhead Shoes This is in response to Don Cassidys reveiw. Heres the truth on the situtation and u can decide for yourself if we are bad people!! He bought his first pair of red wings Jan 26/15 and they did have problems and we replaced Mar 24/15 at no cost, then he brought these ones in Aug 21/17 and wanted warranty on these boots. So the boots are over two years old and even company only warranties for the year which is well stated from them. How i know the specific days on all this is we keep record cards on all red wings bought through store for warranty purposes. I just wanted the other side of store told. U as customers can decide who is in wrong now.
7 years ago (16-10-2017)

Went in this morning to have my red wings replaced. Met with indifference. My boots are falling apart and i was its wear. Pieces missing from the sole and cracked, less than a year old. I had them replaced less than a year ago but they refused to exchange them. Ill never shop there again. I paid $350 for the boots, you think theyd want to help instead of losing a costomer and having me write this review. Shame on you Barrhead shoes
7 years ago (21-08-2017)

Small town shoe store. You'll probably pay a little more than in Edmonton, but the first rate service makes up for it.
8 years ago (04-02-2017)

Over priced but again try to support local business when you can afford the extra
8 years ago (05-06-2017)