Banque Nationale

Never opened an account. They couldn't even close it by phone. I asked them to remove the fee, but they didn't. They racked up $105 in monthly charges on my empty, unused account. Thieves who provide no service. Avoid this bank at all costs.

Every time I've been to this branch, I've left wondering if they even knew how terrible their customer service is. If you need to speak to a cashier, you have to wait at least 20 minutes before anyone answers. It makes you wonder why they charge a service fee when they don't really provide any service and make you feel like you shouldn't even be there.

The counters close at 3 p.m. to withdraw US money. Bad service. The guy told me to order money online. What's the point of a branch now?! To get US money, he told me to go to a currency exchange office! Wow! One step closer to virtual banks!

It says it closes at 5 PM. So I arrived at 3:40 PM and only the ATMs were open. Thanks for wasting my time. Like all banks, you're unreliable.

They don't listen to their customers. The Telnat service provides contradictory information from the branch, making everything very complicated. I'm very disappointed with their service.