Banque Nationale

You have the worst platform online and services each time I use your application it's not working and I have to delete it or I have to confirm that I'm using my device with a verified code that's not normal !!!! Also when i want to pay my credit card i cant because your system is down ..And yes I'm checking to remember my device each time ..... and when I go to bank the hours doesn't make sense it's close you should really look at your opening hours for people that are working !!!

The owner has replied back to my rating in French. That is exactly what has happened Mr. Owner. Your staff refuses to speak in English. Banks are federal institutions. There, you wanted to know what has happened. That's what has happened

Very bad services. Never answer the phone. Left a message many times, no callback or follow up. Have a business account, and the customer service employees are not competent at all. They have all documents needed and they still don’t know what to do for two weeks for me to get the essential service needed from a bank. Moving out at the first opportunity to another bank!

Excellent service

Translated by Google I don't understand such negative comments. I left a message and they called me back within 2 hours, the lady was very courteous and set me an appointment based on my availability. Then the responsible person with whom I have my appointment called quickly to confirm my needs. My mother has always done business with them and has always had good service. Original Je ne comprends pas les commentaires aussi négatifs, J’ai laissé un message et on m’a rappelé en dedans de 2 heures, la dame était très courtoise et m’a fixé un rendez-vous d’après mes disponibilités. Ensuite la personne responsable avec qui j’ai mon rendez-vous a appelé rapidement pour confirmer mes besoins. Ma mère a toujours fait affaire avec eux et a toujours eu un bon service.

Translated by Google We left messages on the voicemail with the reason for the call, even 3 messages, no return call after 10 days of waiting. And possibly the box is full so no longer possible to leave a message. The reception is jovial in person, but we have no service. We are not listened to, the employees do not know what a notarized general power of attorney is, after 7 weeks and a complaint, we can manage to have a little service but after 2 other weeks nothing is settled even if we calls every 2 days. And that everything is always supposed to be settled. Original On a beau laissé des messages sur la boîte vocale avec la raison de l'appel, même 3 messages, aucun retour d'appel après 10 jours d'attente. Et éventuellement la boîte est pleine alors plus possible de laisser un message. L'accueil est jovial en personne, mais on n'a pas de service. On n'est pas écoutés, les employés ne savent pas ce qu'est une procuration générale notarié, après 7 semaines et une plainte, on peut réussir à avoir un peu de service mais après 2 autres semaines rien n'est réglé même si on appelle tous les 2 jours. Et que tout est toujours supposé être réglé.

Translated by Google OMG! I withdraw 60k at the counter, which they give me WITHOUT EVEN ASKING ME FOR ID! I was not asked to enter my PIN either!!! I never saw the cashier and it's not even my branch. Anyone could show up with my credit card and empty my account. Original OMG! Je retire 60k au comptoir, ce qu'on m'accorde SANS MÊME ME DEMANDER DE PIÈCE D'IDENTITÉ! On ne m'a pas demandé d'entrer mon NIP non plus!!! Je n'ai jamais vu le caissier et ce n'est même pas ma succursale. N'importe qui aurait pu se présenter avec ma carte bancaire et vider mon compte.

Translated by Google No return call after 2 days. Long queue at the counter. Original Pas de retour d'appel après 2 jours. Longue file d'attente au comptoir.

Translated by Google Unable to reach an advisor by voice. Also, the automated response system is not up to date. Poor service all the way! Original Impossible de rejoindre un conseiller de vive voix. De plus, le système de réponse automatisé n'est pas à jour. Service déficient sur toute la ligne!

Directions to Banque Nationale with public transportation

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