Banff Trail Riders - Store

My husband and I booked a private carriage ride in and around the town of Banff to celebrate both my birthday and our wedding anniversary. Our driver/guide, Katie and our horse, Crockett, were excellent hosts. Crockett calmly negotiated the streets of the town with Katie providing running commentary on the town and its history. It was a great experience that we highly recommend. P.S. The shop attendant, Kelsie, was incredibly friendly and personable providing fun conversation while Kate prepared the horse and carriage.
9 years ago (18-12-2017)

We went on a magical sleigh ride with Banff Trail Riders this December - the sleigh was cozy, the driver gave a fascinating commentary about the area, and the scenery was amazing! My kids got to pat the horses at the end, which made their day. Great family activity!
9 years ago (23-12-2017)

All staff members were pleasant and accommodating. Great tour. Definitely coming back.
9 years ago (31-12-2017)

Booked a trip and was not giving a full refund for not meeting their minimum requirements. On top of that they referenced a policy that doesn't EXIST! I feel like this company is in the business of cheating consumers daily. They said it's in their policy but it's not on Expedia's website nor any information I was giving when I arrived. The staff Gina and Sarah were rude, condescending and equally hard to deal with. If you guys want to a memorable adventure DON'T go here, find a place that gives you the information so it's black and white!
9 years ago (01-09-2017)

The private option sleigh ride was wonderful, and the scenery was breathtaking!
8 years ago (12-01-2018)