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Athens Rugs-Tapis

  1. Gloucester
  2. Gloucester Rugs

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About

High quality floor covering serving Ottawa and Eastern Ontario for over 30 years with a reputation built on working with world's top suppliers and partners

Story

Proudly service Ottawa for more than 30 years, Athens Rugs Ltd. was established in 1979 by the late Harry Kitzemian. Since the beginning, Athens Rugs Ltd. has built its reputation as one of Ottawa's premiere flooring specialists. That legacy is now carried on by president Ignatios Kitzemian.

We work with the world's top-name suppliers and only the most quality-minded partners, ensuring you are absolutely delighted with the results. It's what we mean when we say: You stand on our reputation.

And, we believe in giving back. A proud contributor and member of the Hellenic Community of Ottawa, Athens Rugs Ltd. is continuously involved in the community, donating to various charities and sponsoring an assortment of activities.



"Assistance by appointment only"
Address: 1365 Cyrville Rd , Gloucester K1B 3L7, ON, CA
Phone: (613) 741-4261
moc.sgursnehta@noitpecer
State: ON
City: Gloucester
Zip Code: K1B 3L7


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Reviews
easy peasy. order was placed and paid for ahead of time. Arrived with no notice, just a call saying here's my order and I'm out back. within winter, they were loading me up, and I was gone.. like a ninja in the night,....with 1800 sqft of flooring.... AND A HAPPY CUSTOMER. CAPITAL ROYAL... Great bunch of there. good Prices. great service. Definitely placing another order
I had the pleasure of working with Bill at Athen's. He was exceptionally accommodating and was very honest about the product as related to my needs. No pressure, and great advice. I am very pleased with the service I have received thus far. Would highly recommend.
They did a pretty complex tiling job in my bathrooms. I was impressed with the pricing beat everyone. The quality of the work was incredible and to top it all off the team were extremely clean. Highly recommend them.
The sales agent we were dealing with was rarely available and rarely returned messages. The carpet we wanted had to be ordered. The install was completed on time, but the work was very poor quality. We had chunks cut out of our baseboards, the carpet edges look terrible and too much was cut on one of our vents so we have to position the vent in just the right way to cover the gap. There were also two dark smudges on the stairs. When we arrived at the house and saw the shoddy install job I called Athens Rugs and asked to speak to our sales agent who again was not available. We explained our concerns to the person who answered the phone and left a message for our sales agent enquiring about what could be done to address some of our concerns and our phone call was never returned. The price of the install was expensive. We paid over $4000 to replace carpet in the basement, upstairs three bedrooms and two stair cases. I think Home Depot would have been a better choice.
Excellent selections of carpets and flooring. Excellent service. Low key and prompt support as needed. They tend to help larger companies but are good also for individuals. Call ahead if you need.
We had an amazing experience with Athens Rugs. The owner Ignatios Kitzemian was very knowledgeable, attentive to our needs and professional. Yvan and Ignatios installed our floors 5 years ago, it was quick, nicely done and has lasted us till now and the floors are still in great shape due to the material used. Recently we needed additional flooring done in the least expensive way to cater to expansion of classes that ran in our gym. We were given the best suggestions and most of all, Ignatios recommended that a specific type of flooring would be best for disability access into and out of the studio. That's why I am a little surprised at the complaints about Athens Rugs, especially regarding their actions against the disabled. My experience was great and I feel the need to stand up for Athens Rugs as we know there are two sides to every story. I have no complaints against Athens rugs and will recommend them to anyone I know. I have used them for the past 5 years and will continue to do so. I guess the only way to know the truth about how good they really are and the good work they do as compared to the allegations against them is to try them yourself to see the truth.
Carpet was installed properly and on time. Wood floor was installed with poor attention to detail and it took a long time for workers to return to correct it. This became even longer when they had to return a second time. They scratched the existing wood floor while setting up equipment inside without floor protection. Additionally, they did not clean up after work resulting in sawdust throughout the house.
Best flooring store in Ottawa. Staff are professional and helpful. Good prices. They are my go-to store when I have a difficult flooring problem.
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