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Astera Credit Union - Ionia (Inside Walmart Supercenter)

  1. Ionia
  2. Ionia County Finance
  3. Ionia County Bank

Reviews, get directions and information for Astera Credit Union - Ionia (Inside Walmart Supercenter)

Astera Credit Union - Ionia (Inside Walmart Supercenter)
"Astera is a local, community-chartered credit union that has been serving the Lansing area for over 70 years. Astera, a cooperative financial institution owned by its members, has a member-centric business focus allowing them to provide the Lansing, DeWitt and Ionia communities with top-notch financial products and services, including: several loan types, savings accounts, electronic services that include mobile banking, mobile check deposit and more, along with access to knowledgeable staff to help members optimize their money."
Address: 3062 S State Rd, Ionia, MI 48846, USA
Phone: (517) 323-3644
State: Michigan
County: Ionia County
City: Ionia
Zip Code: 48846


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews
The one we have here in ionia is vreat and I've had minimal to no problems. The call center is the worst thing in the world though. Me and my family have called it many times for various reasons and they ask to verify something- then do the compete opposite. For example, today I called to switch $400 from my account to my step dads. The lady asked me, "Did you say 100 or 400?" "400" "400 okay". Then I check my account and she only transferred 100.
Astera credit union has been great to work with. They have supported me through some extremely difficult times buying a car, paying off debt, and the Empower Me program. My advisor Courtney Mitchell has pushed me to meet my financial goals and cut out unnecessary spending to get myself closer to buying my 1st home.
Always helpful and friendly! Just wished there was an Astera ATM outside of Walmart in Ionia!
I went in today to use the co-op shared branching to payoff a car loan at another CU. The buyer of the car I was selling was with me. After paying off the loan I had to call my other CU to get a lien release for my buyer. The Astera ladies greatly outshined my other CU. I was on hold forever, had to call back twice and then had to get through to a supervisor with my other CU just to get the lien release. It took well over an hour of phone tag. The Astera ladies kept checking on us to see how we were and if there was anything they could do to help. One of them even tried calling my other CU to see if she could help speed things up. I was very impressed by these women. Thank you to them for caring about us.
Been a member of Astera Credit Union for a couple years now. Friendliest bank I have ever used. The Ionia branch might be small compared to other sites but they do their job well and you feel valued when you leave.
Astera CU is my permanent bank now. After 22 years at a different bank I made the switch. The ladies are so helpful and pleasant to work with. They made my new car loan a joy instead of agony. I love the online bill pay also. Thank you to the Ionia branch Astera!
Sorry excuse of a credit union. Never had a negative balance and was putting over 6k in the account a month. Piss poor customer service and the PRESIDENT aint got the balls to even listen to each branches problems. Ill take myself to Michigan1
Its a great place to help you save some extra money with kassa great friendly faces...only down side they dont have an atm and the landsing coperation when you call they take forever to answer..
This is by far the worst credit union ever I have been calling since 9:00am to ask about my stolen credit card and I have not one time spoke to a actual person and I'm forclosing my account Monday
Terrible what kind of cu doesn't have an 24 help line
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