Aspen Dental

If I could give 0 stars I would. 1 is appropriate because Steve the technician that did my cleaning is fantastic and their saving grace. I was charged for services that I did not receive! (Check your bill) I was referred to an oral surgeon that they have onsite. Asked several times if they are in-network for insurance and they said yes. Made an appointment and received several phone calls asking me to come in early to the point of near harassment,to which I declined. (Made appointment after work and they wanted me to come in early for the convenience of the doctor) After completion of my 3 minute visit,I was told that I owed over $300 for the flouride treatment that I did not receive and the consultation. I fought it and after several phone calls and a visit,they dropped it. I chipped a tooth...and went against my judgement and called them to get it repaired. Went to the appointment...saw the dentist for 1 minute..was told that I have to schedule another appointment to come back and have the quirk done. That was my last straw since I had to pay almost $90 out of pocket for the dentist to tell me he could replace the filling or put a crown in for a total of $1200!! ($550 would be out of pocket) Spoke with my insurance and they said they should have only charged what the insurance pays for a visit which is $40!!! I only get 2 office visits a year and because when I first went there..I called to schedule a cleaning..they told me it was an assessment and I had to make another appointment for the actual cleaning! THEY ARE A SCAM!!!! VISIT AT YOUR OWN RISK!!
7 years ago (23-01-2018)