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Arby's Restaurant

  1. Otsego
  2. Otsego Fast Food
  3. Otsego Sandwiches

Reviews, get directions and information for Arby's Restaurant

Arby's Restaurant
"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 1215 M 89 , Otsego 49078, MI, US
Phone: +1 269-685-2243
State: MI
City: Otsego
Zip Code: 49078


Opening Hours

Monday: 10:00-02:00
Tuesday: 10:00-02:00
Wednesday: 10:00-02:00
Thursday: 10:00-03:00
Friday: 10:00-03:00
Saturday: 10:00-03:00
Sunday: 10:00-01:00

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Reviews
I grab lunch for the guys few times a week and when I'm in the area, will go to this Arby's over just about every where else. When it comes to fast food there's only a handful of things that make a place stand above the frey. Are they quick? Are they friendly? Are they correct with orders and if not, how do they handle it? This place gets all the right checkmarks. The one occasion I was missing something from my order, upon going back they gave it to me no questions as well as a coupon for bucks off. In this casw theyd recongnized an item was left over from fulfillment so I guess expected they'd have someone come asking. That said, they were courteous and respectful and to me, that's worth it's weight in gold.
This location is pretty meh. The food isn't awesome, the staff isn't very friendly, and I wouldn't really wanna hang out and eat here. Many times I have felt like the food was hastily prepared and not up to par. The fries have always been terrible.Food: 2/5
Sandwich and chicken nuggets were good. Tried the Blueberry Lemonade,, was good except the glass was filled with so much ice, only two sips and it was gone. That was some expensive lemonade
Funky smell when we first walked in, almost like a dead rodent. We got the brisket sandwich and curly fries, both were cold. The fries weren't even curly, they were the little bits and ends from the bottom of a bag... not to mention waiting 15 minutes for our order when there was only couple orders ahead of ours... can safely say this is the worse Arby's we've ever been to and will not be returning.
Dang man, Arby's is awesome. You always know what to expect which is greatness, of course and they deliver EVERY SINGLE TIME. Special shout out to the fine folks working in the kitchen, nice work Food: 5/5
Went through the drive thru and staff was very friendly I would like to point out dalton’s customer service, he deserves a raise! Buffalo chicken sliders were sooo good. This is the best location.
Seems kinda petty but I’ll post it here anyways. Customer service is important. Went through drive through and ordered a lemonade. It was 95% ice short of actual lemonade. Politely asked them to change it while still in the drive through and they said no. OK, that’s fair… but I’m probably not coming back any time soon. Might be a reason the Taco Bell line is almost to the road and their line was very short. The person who took our order was excellent and high energy though. Kudos to her.
2nd to last time there I had top of a cut off plastic bag in my sandwich. The last time there I walk in and no one was to even to see for at least over 5 minutes. Then he was going to charge me 21 dollars for a 15 dollar order. Then another customer came in and stood by the ordering station and after waiting for 5 minutes to order he walked out.
Wife and I got the 2 for $6 and a soda each the manager took care of us. He was very helpful even more so when I asked for senior citizens discount. New arbie this is up in elk River and the staff is really friendly and helpful. But still nobody likes to give a senior citizen discount
Order the specials that's it. Drinks side orders are expensive and small. Bring your own soda popFood: 5/5
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