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Reviews, get directions and information for Arby's

Arby's
"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 502 N 7th Ave , Scranton 18503, PA, US
Phone: +1 570-346-0900
State: PA
City: Scranton
Zip Code: 18503



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Reviews
*Attention Management I been going to this location for along time but lately this place is going down hill really quick !!! First of all you go to the drive thru and the lady’s that work there give you attitude !!!! That’s a big NO with me I’m a paying costumer am not asking for “FREE FOOD” here … today May 25 2022 went to this location to try the new Wagyu Deluxe Burger and when I got to the window I got nothing but attitude almost throw the drinks and food on my lap like … she was doing me a favor if you don’t like working there find another job you can’t treat customers like that ! When we opened are sandwiches they ware all thrown in there and they were soaked in sauce very messy!!!! And in top of that they took forever to make them and she forget to give me straws like I was going to drink from a cup that they touch with no gloves to MAKE MY STORY SHORT I WILL NOT COME BACK TO THIS LOCATION ARBYS JUST LOST A COSTUMER !!!
I was in the area and wanted a quick bit for lunch. Well, I guess I should have gone some place different. The curly fries were way overdone, and the beef sandwich was dry. I think the box it came in could have been better to eat. Needless to say, my dog wouldn't even eat the sandwich. I would have had the same satisfaction if I threw a twenty dollar bill out the window. I'm seriously disappointed. I will never go back again.
Went for lunch and apparently they think that a Friday lunch rush is the best time to leave a new girl on the register. I felt bad for her, she did her best but the staff was so ignorant when I brought 1 of my items up and said it was the wrong thing. Not to mention waiting on line for 20 minutes... Never again!Food: 1/5
Amazing Service and even though we thought they made a mistake, guess what, my first thought was, awww absolutely easy mistake and I ate it. I didn't flip out because, again, we all make mistakes. Just wish other people would realize we're all human, and people don't normally, make mistakes on purpose. The last thing any person who works in the public wants is another person upset. Sometimes their are occasions when employees are the aggressor, very rare. Please everyone, ease up. They're just hardworking people like yourselves. Remember they are someone's Mom, Grandma, daughter, son, Grandfather, etc . Y'all have a great day.
Ok so I order here very very frequently I have called the store a few times and explained to the manager that every time I order they do not put any sauce packets in the bag even when they are requested. Normally I wouldn't make a big deal about it but I won't eat my beefncheddar without an Arby's sauce packet and this has been going on for over a year with no change. Today I also got 4 kids meals and none of the drinks came with them. It seems like the managers of the store do not care to make any effort to make sure their store is being run properly so hopefully someone important sees this and realises they need to replace the entire team at that store.
Wrap was smothered in sauce with one sad piece of lettuce. Also in our order we’re buffalo boneless wings and for some reason we never get a fork. Ever. The lady Michelle is rude, won’t ask if you need anything when you come to the counter, answers her cell phone while on shift then doesn’t even wash her hands before grabbing orders.
Fries were burned last time we went but overall a good place to eat. Great food however so dissatisfied with the fact loaded fries are gone considering they have all ingredients for a another dish to make it.Food: 5/5
Great atmosphere, employees very professional. Tried their country style rib sandwich. Very tender and delicious. Definitely better then the competition. Tried the Diablo Dare Challenge in the form of the beef sandwich. Oh hell not again. This was a very hot, and I mean very, very, hot. When they give you a complimentary kids vanilla milkshake to cool your mouth I knew I was in trouble. Not their fault on any level. I should know better I can't do hot anymore. The moment you opened the package the heat and spice over powers you. I also thought I could eat their diablo fries. Other then my stupidity everything else was great! Will definitely be back to try their other sandwiches.
Had the prime steak sandwich it was delicious with the best curly fries ever and a chocolate shake. Never had Arby's before had no idea how great the good and service was...I'll be returningFood: 5/5
my daughter came to arbys for the tiktok spice viral... it was for her birthday and sheCRUSHED IT WITH MAJOR barely 13 year old GIRLBOSS domination!!! it wa a really good time, we had fun. we all love arbys but i did notice a lot of the prices were wrong as we often do go about 1x per month for the special 2-5 just for an on the road snack, watch the prices but thats it! even the new employee did amazing lol
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