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Reviews, get directions and information for Apollo Dental Center

Apollo Dental Center

About

Welcome to Apollo Dental Center. We would like to take this opportunity to show you how we can provide the best dental care at reasonable prices.

Story

We are a general and family practice that welcomes new patients, offers emergency treatment, and treats people as we would like to be treated. Our primary focus is on preventive care.

We offer an environment where personal attention to detail, experienced staff, and sincere caring for our patients result in comfortable and excellent treatment.

Please take a moment to browse through our site to learn more about our practice and how we can serve you. We look forward to hearing from you soon.

Address: 3000 43rd St NW, Rochester, MN 55901, USA
Phone: (507) 287-8320
State: Minnesota
County: Olmsted County
City: Lincolnshire - Arbor Glen
Zip Code: 55901



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Reviews
Very disappointed in our visit to Apollo Dental. Staff is very blah and not very friendly. We went into this appointment not knowing if the insurance we have would not cover the 2 extractions or cover some of it. That was fine. We were prepared to pay regardless. When we found out that it didn't, I simply asked if they do payment plans and the lady never came back with an answer. It was just a question as extractions are pretty pricey. I never once made it sound as if we wouldn't pay one way or the other. After the extractions were complete we were escorted to desk to check out. The lady who brought us to the counter and the lady standing at the entrance to the billing area were clearly communicating via looks. The lady who escorted us to the desk mouthed the words "it will be fine" to the lady standing in the billing entrance area. To me I felt as if they thought we were going to bolt out the door without paying. I felt that we were being watched very closely. We had no problem paying the $310. Not impressed at all. I understand that maybe some people may not pay their bill, but they should make sure that they don't treat people automatically as if they are not going to. The stares coming from the lady in the entry to the billing area were uncalled for and very belittling. If she was in question as how payment was going to be made, maybe she should have came out and talked to us while the extractions were being done or before they even started. Unprofessional and we will not return there. I wish I would have read the reviews before we decided to go there, but after reading them now, I realize this was a poor choice for a dentist.
8 years ago (12-10-2017)
I have been going there for several years and have always received great service and care. They have early morning appoints also that are very convenient.
8 years ago (09-04-2017)
My child has been going there for 11-12 years. Their accountant is very rude. Their policy of getting paid is very outdated and they don't care anything about your situation. We are switching to somewhere else after all these years. Retraining staff is paramount. There are like 2 front desk receptionists that are very nice. Not enough to stay here.
9 years ago (29-11-2016)
My filling came out 3 hours after the appointment and they refused to fix it the same day.
9 years ago (27-07-2016)
It has been very difficult to make an appointment. The PR staff and representatives are not kind and sympathetic. It appeared they liked that I was going to receive my care in other institution.
11 years ago (03-03-2015)
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