Antigonish Travel Medicine Clinic

The doctors are fair and usually knowledgeable. The receptionists, however, can be incredibly rude and lack the patience and basic human compassion to deal with the general public. Not impressed by the receptionists at all. If you have to deal with the public, put a smile on your face and at least ACT like you want to be there doing your job.
9 years ago (10-10-2017)

This place is impossible. Calling often doesn't go through even during their scheduled hours. Making appointments is incredibly difficult and they never seem to be open during their scheduled hours. I have not had a single good experience with this clinic.
9 years ago (15-03-2017)

This practice should be reviewed by the Nova Scotia Ministry of Health. Almost every time I call to try to get a spot at the night clinic, I'm told there are no spots left or that they are extremely late at night. Their assigned time to start calling is 5:00 p.m. I call at 5:00 p.m. and often get through in a minute or two. How can all the spots be filled in a minute or two? I also find it very odd that I am told there are no spots, mention it to a co-worker and they say they always get in, because the receptionist is a friend of theirs. Several times, the co-worker has even said they had a spot that very night where I couldn't get one for my child. They called that morning. That is unacceptable. Even more unacceptable is that the clinic is, to the best of my knowledge, supposed to refer patients with a family doctor to go to their family doctor, or the emergency room if it is urgent. Several people I know have family doctors, the clinic is aware of this, and takes them anyway. Including the co-worker who is friends with the receptionist. Meanwhile, people like myself who are still waiting to get a family doctor, after 5 years, are being ignored. It is also unacceptable that if a person does get a referral, to a doctor in this clinic that is accepting patients, be made to interview with the physician. This is to, "...see if the doctor is willing to take you on.", according to the receptionist. These doctors are paid by public funds from taxpayers, like you and me. If anything, the patients should be interviewing them.
11 years ago (17-06-2015)

F U Q this place
9 years ago (28-09-2017)

The doctors are fair. But some of the receptionist are extremely rude. There is one time I had an weird reaction from my ADHD meds, called in for an appointment to see my university doc, who works there that night. As soon as the receptionist heard that I'm on ADHD meds, she immediately tried to decline my request, I have to yell at her to tell her that I'm not getting meds, just trying to make sure I'm not suffering from it. By the time I got to the clinic, the meds has made my brain go offline to the point I can't organize my speech very well. That rude receptionist requested my personal info, which I couldn't say it out, and gave her my driver's license instead. That is when she MADE A COMMENT THAT IF I WAS THAT STUPID, HOW THE HELL WAS I IN UNIVERSITY, AFTER COMMENTED THAT I MUST BE DRUNK OR STONED, DUE TO MY SLOW RESPONSE. I understand the whole university and trying to score retalin issue, but man that comment is rude. It just hurt so much that some one alone trying to handle new meds, clearly understand everything, yet still have to talk sense into those unprofessional professionals. FYI, I was in engineering program with good grade.
11 years ago (14-08-2015)