Reviews
Doctors are amazing, unfortunately front reception is a mess, never answer the phone, message box remains full for weeks and they don't respond to emails. When I finally got thru, they don't have the proper records on file and they say they'll get back to you but never do. I've been trying to book an apt for 2 months. It's too bad because aside from the front reception, the rest of the staff and doctors are a 10/5!!
Appears to have closed forever and is continuing to lie to patients about it for months. Unable to get my treatment or get in any contact with this clinic for months. Absolutely disgusting way to treat pain patients. I've been left abandoned and in pain without any warning.
So, so much love for this wonderful clinic. Patients come first, always. I can't possibly say enough good things. Covid is an unprecedented and unpredictable global issue that has impacted healthcare in so many ways. Allevio is and will always continue to do their best to help improve out quality of life. I have been to dozens of places in multiple Provinces and I can say with complete certainty - I trust their ownership, vision and their ability to safely offer care.
Absolutely, horrible. Avoid at all costs. Poor communications and treatment of patients. Dr. Yao is unprofessional and I question her knowledge and abilities. Seems they are more interested in getting the $30 for each shot. First round made me worse then I was. The fact they have management in their name is a joke. Absolutely no follow up or care..
My life has been transformed by all Allevio offers! I was on the verge of quitting my job due to chronic pain and fatigue. It was a cycle of resting, working and resting again .After my 4th infusion life and some outside activities are back. My friends have seen me more in two months than they have seen me in two years! Thank you Allevio
I cannot believe you closed your office for 2 months blaming covid when really you closed your office for good because your clinic wasn't "making enough money". You still don't even have the decency to notify your patients. Your clinic has THOUSANDS of patients in chronic pain you left sitting in the dark, but it's always about money with you people.... who cares that you took an oath to uphold for patient care right ? You left me sitting here.... In pain.... clueless, waiting for my prolotherapy, waiting for the chiropractor, waiting for an SI joint belt your office refused to give me till my first prolo appointment that never happened cause you cancelled it in January because of "covid". I don't know where to go from here. I trusted Dr Safakish because he is a great doctor. Severe pain and now depression and it is all because of your office.. so thanks a lot.
This place is by far, one of the most advance pain clinics out there. The staff are always on time. They always call to remind you about your appointment so you never miss it. The doctors and nurses are the most wonderful people you will meet. Amazing place to go to if you deal with life changing pain relating to many conditions. They listen to all your issues and they never dismiss you. I’ve been going here for 3 years now and I never felt rushed and they always took care of me!!
Terrible experince. Dr. Andrea Wong simply declined to do my injection because I politly asked them to consider better timing .... no monster would do that to a paitent...she was so arrogant, we explained that we meant no disrespect.I was in terrible pain and my mom literally cried and begged her for my injection, she still refused in cold blood though we had done nothing wrong. Honestly, as a result I am still in pain ....
Really nice people. Dr's. And nurses have very good bedside manner but the hardest place for getting them to return a call or answer it even. I have been trying now to book an appointment and can't do so seeings they do not pick up or return the call. Hardest place to get ahold of
I can’t believe that you have closed your doors for good. I had an appointment for January 11th and you notified me on January 10th that it was cancelled leading me to believe that it was cancelled due to COVID, why did you not just notify us and explain the truth that your funding had been cut off? I am so disappointed in being mislead so now where do I go? I have been seeing Dr. Sohanpal for years now I’m left in the cold with excruciating pain thanks.