Allen's Green Mountain Plumbing & Heating Services

Basically this place is the worst at communicating. First experience, our furnace died. Someone from Allens comes out and takes three hrs to fix the issue while I am at work. My wife says he took 3 hrs to locate the issue, replaced a part in two mins, then took another hr to verify that he fixed the problem. Charged us the entire time for parts AND LABOR?! Nice. Then, after calling every plumber in the surrounding area, I decide Allens is the only place that can help with my low water pressure. I called for a quote. I was told they would call back. After a bit of miscommunication between their phone operator and Allen, I never did receive a call back. So I called them. After about a week...again, I'm told they will get right back to me. Again, no call. So I call back the next day and am told again, they will get back to me. I now hear that they have had my home confused with some other home because they described my furnaces issue and design, even though it was completely not my furnace. At all. I DO NOT AT ALL RECOMMEND this place.
9 years ago (16-02-2016)

Dishonest and unprofessional. After Allen came to repair a leak from the bathroom, the door no longer closed, the newly installed shower broke and the leak started up again within 6 months. When I called him to come take a look at the problems, he avoided my calls, eventually calling me a liar and saying the problems weren't happening (despite never checking out out the problems).
10 years ago (02-08-2015)