Reviews
Lela was wonderful and really amiable. Super helpful when it came to accommodating my needs, especially when I had fooled myself into thinking the smallest unit would be plenty of space! She had a lot on her plate when I arrived, i really want to commend how she gracefully and empathetically cared for the other patrons especially as they seemed to need a lot of care and compassion. thanks for you help! in terms of the facility it was very easy to navigate, and seems to go on forever! i was able to borrow the carts and use the freight elevator which made quick work of moving in.
Lela is a wonder and nice person the other lady at the front desk however isn't so polite. I had to ask her questions many times because i wasn't given a complete answer. Spent much of my time walking around searching for things. Hope they find someone better to represent their company.
My partner and I had a great first time experience ! We had the pleasure of dealing with Juddie, who was so very sweet, helpful and answered all the questions we had. Great customer service from Juddie ! Definitely a place we will continue to use for storage = I'd give more stars if I could !!
Candace was absolutely amazing! It was a tough day logistically and she went out of her way to help us through. Would definitely recommend for honest, no-nonsense storage. If Candace is taking care of you, all the better!
I had to get a storage space on short notice and had several unexpected shipments arrive to the XYZ facility Weston Rd location. They kindly held these for me in the lobby until I could make arrangements to get there to put them away in my space. The Client Experience Manager, Lela, has been outstanding throughout this process. Kind, knowledgable and patient. The space is clean and organized and Lela has given me a lot of trust in the business. Happy to be working with them!
I rented a storage unit at the Weston location recently. My experience was great! This was my first time renting a storage unit so I had a lot of questions. Juddie was patient with me and answered all of my questions, and made me feel at ease. She was even dealing with a difficult customer at the time who was moving out, but you never would have known given her kind and attentive demeanor. She took her time with me showing me my unit and how to use the lift, and helped me get a cart to move my stuff in. The unit itself was clean and very easy to access. The drive through lanes make it so easy to move in and out. Overall I think this place is a great value, especially considering the customer service is amazing. Thanks Juddie!
‘‘Twas a lovely experience. Lela was a breathe of fresh air, such a rare quality to encounter at a ‘storage facility’. I am Very gracious as a result undeniably I shall suggest XYZ storage to anyone I know whom may be searching to store their items.
I recently visited XYZ Storage on Weston Road and was absolutely blown away by the superb customer service from Lela, even though she was the only person there! She was very patient, friendly and answered all my questions. Overall Lela made the process very easy and I am very happy with the service I was given.
Five stars, they are really good at what they do, and the team is pleasant, helpful, and top notch. The reviews speak for themselves! You're in good hands for your storage and service needs. Recommended.
Lela was amazing super friendly and knowledgeable she helped me with all my needs today and went above and beyond with her customer service skills. Thank you Lela for being so kind and welcoming.
