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ADP Canada - Etobicoke

  1. Toronto

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ADP Canada - Etobicoke
Address: East Tower, 3250 Bloor St W 16th Floor, Etobicoke, ON M8X 2X9, Canada
Phone: (888) 871-0155
State: Ontario
County: Toronto
City: Toronto


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
Reviews
Great sales and implementation. Horrible customer service and support afterwards. I transferred funds directly from my RBC account to their RBC account, but they refuse to accept anything other than a wire — even though they received my money. Said they have to return the funds to me to wire instead which could take days! and now 70+ employees don’t get paid in time due to their garbage policies. Do not recommend!
Great UI across their platforms, but the customer support is truly disappointing. We run a daycare and needed assistance to reverse a payment that was sent to an employee’s old banking information so we could reissue it to their new account. I called the ADP representative, she put me on hold, then suddenly said “hello, hello.” I responded “hi,” and she immediately hung up.nnAbsolutely unacceptable service for a company of this size. The tools are good, but the support experience needs serious improvement.nnI recommend Payworks for anyone in Ontario. They have fantastic customer support.
I had so many reservations about this company. Everything has gone wrong from. Day 1.nTo the point where they set up auto deposit on all my business locations and took out 1.5x the approved amount with my consent: I will be following with legal advice as they have literally stolen 1.5x the agreed upon in writing amount and gave to all my staff like we are a charity. I will never recommend this company or anyone that works for it. I am cancelling as fast as I can.
After just one year of using ADP for payroll across our five companies, we can confidently say they are the worst payroll service we've ever encountered. We explicitly told them that the T4s they had prepared were incorrect and should not be sent, but they went ahead and filed them anyway, causing significant issues. Since then, every call has resulted in the promise of a callback that never happens. Despite repeated attempts to resolve the issue, no action has been taken and we can't even get an aswer as to what office we even need to speak with. We are now left with no choice but to escalate this to the Better Business Bureau. Avoid ADP at all costs.nn-Edit: After 8 weeks of calling and emailing the final action was that we were advised that even though the error was not our fault that we would have to spend hours manually fixing it.
I updated my bank account in the ADP app and even deleted the old one a few days ago. Despite this, my pay was still deposited into the old account. This has caused me serious financial stress. The app appears to have a bug that needs urgent attention. ADP’s AI assistant could not provide any solutions, and I attempted to create a support case seven times but received the same error message each time: ‘There was a problem. Please try again later.’ I also tried calling ADP, but there was no way to reach a real person for help.
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ADP Canada - Etobicoke map

Directions to ADP Canada - Etobicoke with public transportation

Bloor St West at Eagle Rd East Side 140 meters
300
Islington Station - Eastbound Platform 160 meters
2
Bloor St West at Islington Ave 170 meters
300
Islington Ave at Bloor St West North Side 180 meters
337
37
50
937
Islington Ave at Bloor St 180 meters
26

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