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Reviews, get directions and information for AC Electric

AC Electric

About

AC Electric of Lakewood, Ohio has been a premier Electrical Contractor in the Akron and Cleveland Market since 1999. We're open 24/7 to ensure your safety!

Story

AC Electric has been a premier Electrical Contractor in the Akron and Cleveland Market since 1999. Only certified Electricians are hired to ensure you, our valued customers, receive the best electrical services! Give us a call to schedule your maintenance to ensure you and your families safety!

Address: 16101 Madison Ave, Lakewood, OH 44107, USA
Phone: (216) 941-3072
moc.oihocirtceleca@zurca
State: Ohio
County: Cuyahoga County
Zip Code: 44107



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Reviews
We came from out of State a year and a half ago to be near my wife's 93 y.o. Mom and had extensive electrical work done in Dec 2015. AC Electric responded with a completely detailed plan of work to be done and parts to be purchased. They accommodated adjustments for our budget as the work continued. How many contracting companies do you become familiar with the workers on a first name basis- with AC you know them all from the CEO, Asminit, to the line guys and the secretary as well. Emails and calls are returned promptly. If you are wanting a job on the 'cheap', don't call AC. Now we have AC Electric wiring a kitchen /main floor bathroom addition as our Lakewood home has only an upstairs bathroom. Again, AC is efficient and always in communication. If we have questions, issues or changes, they respond immediately- great work. They are professional electricians and make sure your house is safer and more functional than when they started. They will adjust the job to fit your budget, but they will not sacrifice perfection or milk you in any way. They never do unnecessary work. If you want reliable, efficient and professional electrical service and sleep well at night, then call AC Electric.
7 years ago (18-08-2017)
I felt taken advantage of after getting emergency service from AC Electric. I recently purchased a double home and was alarmed when all of the lights in the first floor unit, also with a handful of lights in the second floor unit were not working. The downstairs tenants had spoken to me and said that they contacted the electric company who had said power should be on. I contacted AC to come check it out but the call center operator was very unclear in distinguishing emergency service charges versus standard charges on the call. It was my understanding there was a $295 charge regardless of emergency or standard to I opted for emergency. The tech was prompt and friendly, however, it took him only 20 minutes (although he was on site for about 40) to determine that it was a power company issue. I called the office to see if there was any way I could get some type of reimbursement for this abbreviated call where no actual work was performed as I had just moved in the area and needed some additional work done at a later date and would've loved to have a local company take care of it. I was told I'd be emailed a credit but no other details. I head nothing more. After following up the next week I found the credit was actually a $25 off your next service coupon that appeared to be standard to all emailed receipts. When I called to see if there was anything else that could be done I was met with arguments and negativity.
7 years ago (14-09-2017)
We're still waiting on that invoice and receipt from two months ago...per our discussion on the phone we hired you to perform a job, we were given a price, 3 hours later that price rose to over 300 dollars without any notice and the reason was because you needed two techs, not once was a phone call ever attempted to say "hey we need another guy is that ok?" When all said and done you were to call me the next day when the invoice was finished and then we would figure out payment, an hour later my card was charged the full amount plus the additional 300 and never heard from you again and still waiting on my invoice and receipt. As a professional and a business owner, I need that for my bookeeping, surely you understand. I do not do business this way hence the negative review and for you to in return retaliate on my business and post negative reviews on my business and call me a "fly by night" contractor instead of being a man and calling me really shows the layer of character and integrity you have and the professional courtesy to another businessman. You even had the nerve to put on my review that you don't know who I am! We will continue to peruse this until a receipt and invoice of the work is in my hand. I expect that review you posted to be removed.
8 years ago (28-05-2017)
Lightning struck my house and took out all the electricity! I was without power so I called 20 different electricians and NO ONE could help me! AC electric had me up and running in a matter of minutes!! Repaired not only my electricity but repaired the fire damage to my house!!! I was shocked by the fast, efficient service!! Even my insurance company was impressed by their quick response and professionalism! I would recommend them to anyone needing reliable help! I've NEVER experienced such great service!!! Thank you!!
8 years ago (22-08-2016)
After moving into our home in West Park we began noticing some issues when trying to operate our dishwasher and micro wave at the same time. After a year of having to reset the breaker enough was enough. We contacted AC Electric. The electrician named Will did an outstanding job and did not stop until the job was complete. I would highly recommend A.C. Electric
8 years ago (12-10-2016)
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