A&W Canada

Great for a fast bite to eat or late night snack
7 years ago (14-02-2018)

Terrible service. The shift manager was rude . Did not call out my oder number or name and basically called me stupid when I asked if the order was mine. To make matters worse after taking the order out and getting g back to the office .. turns out the order was not mine.. avoid this store at all costs there is a new one opened on hymus litterly 5 mins down the road .. go there. .
7 years ago (15-02-2018)

This is my favorite A&W location ever. The onion rings are so fresh and delicious. I love their buddy burgers, especially the chicken one. It's so yummy and not costly, definitely eclipses all other fast food chains based on quality.
8 years ago (31-10-2017)

Stopped by this restaurant on Thursday, Dec.28th at 9:30pm. Ordered inside the restaurant to take out. There was no one in the restaurant & the drive through had 2 orders during this time... I ordered 2 papa burgers "all-dressed", 1-vegie burger "all dressed" & 1 onion rings. I paid $25.71 and was shocked to see what was in my bag when I arrived home 10 minutes later... The hamburgers were cold & dried out(probably from sitting on the rack for 7 minutes while the vegie burger was being cooked). This means that the burgers were already pre-cooked & not freshly made. They had 3 slivers of onion, a bath of ketchup, 1 pickle slice & a thinning of mayo... Pretty much aneimic dressing for a $6 burger! Nothing like the picture on the menu board which I ordered from. The onion rings were mostly burned, glued together in clumps & tasted awful! I threw $26 of A&W fast food where it belonged... Into the trash! After speaking with the night manager "Erica", she was very appologetic & reitterated over & over that she had absolutely no control & no knowledge of what goes on in the kitchen. She told me that no one supervises how the kitchen puts out the food. "I can't oversee the kitchen because I'm serving you in the front" she said. But she was aware that the papa burgers were sitting with the rings for 7 minutes while the vegie burger was being cooked, because she saw them sitting there! "Common sense would dictate that if you are making 1 burger from scratch, prepare all 3 together so that they are served together". She told me that there was nothing that she could do & I should call back in the morning to speak with the daytime supervisor, whose name she was not permitted to give out... "Company policy" she said. So I will call back tomorrow morning & speak with the supervisor to see what is what, and have to say about serving me $25.71 of cold, dried out, burnt & condimentless food... Friday, Dec.28th, I spoke with the assistant manager Ilysa and we discussed my experience. Ilysa was apologetic & affirmed to me that the night manager was indeed responsible for overseeing the kitchen, and that my order should have been cooked together. She offered me my money back, and told me that she would review the camera footage from Thursday night to help her better train the employees. I am satisfied with the way things were resolved, and I will be returning to this restaurant in the coming weeks.
8 years ago (03-01-2018)

Good burgers great root beer. Good fries. Reasonably cheap.
8 years ago (27-11-2017)