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Reviews, get directions and information for 5 Star Fitness

Address: 1015 Golflinks Road , Hamilton L9K 1L6, ON, CA
Phone: (905) 648-0226
State: ON
City: Hamilton
Zip Code: L9K 1L6



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Reviews
I'm definitely glad to see that Crunch Fitness on Stone Church has finally opened up again. Nice seeing some familiar faces along with new ones. The gym is coming along nicely with new equipment, and hopefully, it won't be too long before it's all up and running smoothly. If you're looking for a good place to work out, definitely try this location. Decent starting prices along with brand new equipment you can't beat that combination.
I'm a regular at this location. I'm giving 3 stars because the instructors they have are definitely on point. They are accommodating and very positive for morale. I took 2 stars off because I find it frustrating that they have not changed their phone answering message from when they first switched over to Crunch from 5 Star. I am diligent on signing up for classes and cancelling if needed. It's called being a thoughtful member. I signed up for an event that required an in person sign up. I've been trying to call front desk 4x since this morning around 9 but when you click "O" for an operator, you're told that you dialled an invalid number. Very very frustrating. It would also be nice if the young staff were aware of any promotions. I sign people up yearly and commit to referring others yet the front is often unaware of any specials. I'm not asking or requesting for referral incentives. I've never once seen one at all but what I would like is some mutual respect. When someone emails you, respond. When someone calls, answer. Customer service should be trained better answering calls and responding to emails. I have yet to experience either.
Probably the worst gym I’ve been to…. Very ghetto atmosphere…. Management is unprofessional…. Gym itself is packed with equipment with little room to move around and very humid and gross with not much circulation for a gym…. Go to upper James location not here.
The facility is alright. Better since Crunch took over. There's some nice new equipment and I'm glad they kept the sled. I'm glad they kept most of the equipment instead of putting in those bright orange ones. And they got rid o the algae covered fish decor. But still some work to do, there aren't enough 15-35 dumbbells. It can be pretty crowded but I guess that's to be be expected given the cost. It's certainly the most affordable gym.
This is their idea of how to fix a ceiling leak... Had to ask 3 separate times to downgrade my membership. Their employees haven't been trained properly and there isn't much support.
Great gym. Lots of machines, which means little time wasted, waiting on one to free up. Staff are friendly even while off the clock. Change rooms are clean, although a few lockers need to be repaired. Other than that, no complaining from me
My woman and myself just recently joined Crunch on Stonechurch and yes it’s only been a few weeks but we have come away impressed. Me personally I’ve found the staff to be very friendly, professional, and very engaging in wanting to help me attain my goals. The lines of communication are always open and available and the support so far from Sarah & Kevin has been nothing but positive !!! Had the opportunity to meet the physiotherapist Ms Patel for my initial assessment and was quite impressed with her knowledge on what I need to work on. At the end of the day it’s up to ourselves to obtain the goals we set and the supporting staff at Crunch is definitely going to help me reach them. For the price we pay this club is everything we need !!!
What a poor excuse for a dumbbell section. Aesthetically, the club looks nicer than it’s previous business, 5-Star, but the gym itself is mediocre at best. Members don’t respect other members workouts.
The facility has a lot of space and equipment. Everything is in good condition and it has a large change room and showers. Cant wait for the hydro massage next! Great trainer and great customer support
Love this gym so much! Where do I start? To the staff greeting you at the door, and the staff that ensures the club is clean and prestene every single day, to the amazing coaches and fitness instructors that put in actual effort to get you where you want to be.. this gym has it all !! If you're looking to get healthy, in shape, make new friends and be apart of an uplifting community in general, look no further people! Special shout out to my PT Kevin, he's been great, encouraging and super informative from the free consultation you get when you sign up up until now. I've been training with him for about a month now and I've already lost 5 pounds! Thank you Crunch Stoney Creek! Love you guys forever!
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